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Managed Services – Acumind Technology

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Our MSP Plans

Please see all of our available managed services plans below. For more information we encourage you to reach and speak with one of our consultants to choose the best plan and service for your needs. Whether you have 10 users or a 1000 users, we will provide you with the service that keeps your infrastructure and network running at 24 hours a day, 7 days a week, 365 days of the year. Remember we are the people your current computer support company calls when they get stuck.
Basic
$60per user

  • Anti-Virus/Ransomware Protection
  • Patch Management
  • Remote Support
  • Phone and Email Support
  • Local Backup and Cloud Backup
  • And More…

Advanced
$70per user

  • Basic Plan Plus
  • Vulnerability Assessment
  • 24×7 Monitoring
  • Onsite Support
  • 1 Hour Response Time
  • Active Directory Management
  • And More…

Premium
$80per user

  • Advanced Plan Plus
  • Vulnerability Remediation
  • Onsite and Remote Support (Dedicated)
  • Firewall Management
  • Weekly Executive Reports
  • And More…

Questions or Concerns

How do I get started?

To get more information on one of our managed services plan please contact us to talk with one of our consultants. All of our plans are month-to-month with discounts offered on long-term contract commitments.

What happens at the end of the contract period?

At the end of your contract whether it is a monthly or long-term contract you will have the option to renew into a new term. We offer a grace period at the end of each contract to avoid any interruptions. Contact us for more information.

Do you accept purchase orders?

For additional hardware and software purchases we do accept purchase orders from our customers. We offer standard payment terms for all contracts and work with our customers to make billing as easy as possible.

Can I cancel my contract at anytime?

The month-to-month contracts can be cancelled at anytime and will continue to the end of the current monthly cycle uninterrupted before cancelling. Our long-term contracts are discounted based on a contract term and cancellation terms may vary for contracts.

What about emergencies or one time events?

The world of computers is getting more advanced and dangerous everyday and unexpected things can happen. For emergency situations such as a ransomware attack we are always available for our customers regardless of the plan.

Can I change my plan if needed?

All of our managed services plans are flexible and so are we. If you wish to upgrade or downgrade your month-to-month plan our long term contract you can at anytime and your Acumind contact will work out the details with you.